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Delete your account

You can ask us to delete your AutoLane account and personal data at any time. You do not need to be logged in.

How it works

  1. Enter the email address of your account below.
  2. We email you a confirmation link (valid for 24 hours). This proves the request is yours.
  3. When you open the link, you are logged out everywhere and your request is confirmed.
  4. We delete your account and personal data within 30 days, then email you when it is done.

What gets deleted

  • Your profile: name, email address, picture, and preferences.
  • Your sign-in methods (Google link, email codes) and all active sessions.
  • Your membership and role in every business, and pending invitations sent to you.

What happens to businesses you own

If you are the Owner of a business, deleting your account also closes that business and its showrooms, because a business cannot exist without an Owner. To keep a business running, ask support to transfer ownership before you delete your account. Members of other businesses are not affected.

What we may keep

  • Security and audit records, anonymized so they no longer identify you.
  • Billing and transaction records that the law requires us to keep.

Subscriptions: deleting your account does not cancel billing in Google Play or the App Store. Cancel any active subscription in the store first. We cannot delete an account that owns a business with a live store subscription until it is cancelled.

Prefer email? Write to me@alitmd.com from your account's address. See also our Privacy Policy.